NOTE: Due to the current situation the delivery times might vary from what will be shown in the checkout. We can assure you that we are doing everything in our power to keep the service running as smoothly, as possible and apologize for any potential delays.
To track a processed order, please use our dedicated tracking page @ tracking.glopal.com
Once the order is successfully created and Parcel Forwarding has been chosen as the delivery option, you will receive an email with a link to the Glopal tracking page, containing a unique tracking number.
You can track the parcel by simply clicking on the link included in the email, and therefore see the tracking and where your parcel/delivery is located.
We constantly strive to improve the Parcel Forwarding service and with this in mind we have introduced a fully tracked end-to-end delivery experience.
This involves increasing the visibility on cross-border shipping is the same as it would be for a domestic purchase.
The ''Local Final Mile'' service now included, will be highlighted in the section tackling parcel statuses.
Please note that tracking event updates will not appear immediately once an order is placed.
The estimated delivery time provided at point of sale will include processing and forwarding time, and therefore event updates may not appear for up to 50% of the estimated delivery time (i.e 5 days after order placed for a 10 day estimated delivery time).
If 50% or more of the estimated delivery time has passed, feel free to contact us for an investigation.
For a full breakdown of the tracking process and the info provided by Glopal in the dedicated tracking portal, please see the articles linked below:
How to navigate through the Parcel Forwarding search and track functions?
How to track your parcel once it arrives in the destination country? (Final Mile Tracking)
How to understand Parcel Forwarding Parcel and Tracking Event statuses?
If you have any recommendations or wish to provide feedback or suggestions, feel free to share yours by contacting us here.
We are constantly looking to provide the best customer experience, and continually wish to improve in any way we can.