Glopal provides its customers with a Merchant Account where you can find detailed information about your international performance, detailed breakdowns per country etc.
To find out more about Glopal's Merchant Account please proceed to the linked article.
It might happen that not all international transactions you see in your backend will be available in the report.
This happens due to the fact, that the data displayed in the Merchant Account is taken from our Google Analytics account instead of directly from the database.
The discrepancies are caused by reasons beyond our control, e.g. some shoppers use ad blocking software which can interfere with proper data collection.
If you would like to discuss your sales results in detail, please reach out to your dedicated Account Manager (if you are a Pro subscription merchant) or one of our contact one of our Customer Care Agents and they will get back to as soon as it will be possible.
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