When using the Glopal International Shipping service, the international shipping is fully handled by Glopal.
That's why, when your buyer completes the purchase in the Glopal checkout, the funds for the product and domestic shipping go to your PayPal account, whereas the funds for the international shipping go to the Glopal PayPal account.
The domestic shipping cost is hidden in the overall shipping cost and not visible to your buyer. It is defined for each account during the Glopal onboarding process:
- Magento 1, Magento 2, BigCommerce - merchants provide the domestic shipping cost when installing the Glopal plugin
- Shopify and Visualsoft - merchants provide the domestic shipping cost in the onboarding questionnaire
The domestic shipping cost is sometimes referred to as the "international handling fee" by the Glopal team.
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