Mathieu Girard
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Recent activity by Mathieu Girard-
How are duties and taxes calculated?
This main goal of the Glopal Compliance Module is to deliver a final price to an international buyer. The final price will consist of the item and shipping cost (set up by the seller along with any...
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Which ecommerce platforms do you support?
We support the following shopping cart platforms: Magento 1 Magento 2 Shopify BigCommerce Visualsoft We are always evaluating our utilized platforms so it is possible that additional platforms wi...
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How to return a product I bought from Glopal?
Glopal helps connecting buyers and sellers across the world but doesn't as such hold nor sell any goods. Anything that you buy from Glopal is actually bought from one of the Glopal merchants. There...
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Glopal JS snippet and download time
When you install Glopal’s plugin or app, a Javascript snippet is injected into your domestic site. This snippet enables a country selector widget, automatic redirection of your international buye...
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How to register for the EU VAT?
With the introduction of the IOSS , the collection of the European Value Added Tax (VAT) by sellers exporting to the European Union (EU) has become mandatory, regardless of the sales volume. Seller...
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How to refund a buyer via Glopal?
You can cancel or refund orders that were placed via Glopal's international checkout. Cancelling an order means that you stop the processing and this order won’t be shipped. It is only possible to ...
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How to understand Parcel Forwarding Parcel and Tracking Event statuses?
The tracking page will provide you with a variety of statuses regarding the delivery of your parcel. Below you will find info explaining all the elements of the tracking page. Parcel Statuses: ...
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How to accept Glopal's Google MCC invite?
One of the first things we will do after your onboarding process will officially begin on our end, is we will send you a request to link your Google Ads account with our Google Ads Manager account ...
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How do I qualify for your service?
There are a few requirements that need to be met in order for a merchant to collaborate with Glopal. The platform your store is built with needs to be supported by our solution. The currently sup...
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What are HS codes?
HS Code stands for Harmonized Commodity Description and Coding System It describes the type of commodity and determines in particular tax and duty rates to apply. To know what is the hs code of a p...