We are pleased to introduce you to the Glopal Merchant Account, designed to provide you with comprehensive control and transparency over your international online presence. This platform offers valuable insights into your sales and marketing performance, order management, and financial reporting. Let's explore the key features.
To access your account, please visit https://account.glopal.com/. If you do not currently have access, kindly request it from your administrator. Access can be granted directly through the Glopal Merchant Account. 🔥
📊 DASHBOARDS
- Sales: Obtain a detailed overview of your sales performance across various markets. Monitor shipping ratios, track top Gross Merchandise Value (GMV) generating countries, and optimize marketing campaigns to enhance revenue.
- SEO: Gain insights into your organic traffic with a single click. Identify keywords used by international buyers in different markets and leverage this data to refine your marketing strategies. Access organic visit traffic data and keyword positioning in search results.
👍Learn more about your SEO dashboard
- Google ads: Monitor your Google Ads campaigns and track key performance indicators such as Return on Ad Spend (ROAS), conversion value, Cost Per Click (CPC), Click-Through Rate (CTR), impressions, and conversion rates.
🎯 MARKETING
- Account tab: Adjust your ROAS targets, advertising strategy (Growth vs. Profitability), and monthly budget limits.
- Campaigns: View all your active campaigns and easily pause or resume them as needed.
🌍 LOCALIZATION
- Localized sites: Use custom CSS code to modify the appearance of your international sites, including content blocks, brand visibility, and page layouts.
👍 Learn how to customize your CSS
- Translation: Utilize our online translation editor to align content with your brand's glossary and style. The editor allows you to:
- Update translation segments in real-time.
- Upload proofreading feedback in bulk and review edits from the past 30 days.
- Designate segments as "Do Not Translate," such as promotion codes.
📦 ORDERS (only for merchants using Glopal checkout)
Identify the tax scheme applied to each order for accurate carrier communication.
- Refunds: Initiate refund requests easily.
👍Learn how the refund order process works
💰 PAYMENTS
- Payment methods: Manage your Know Your Customer (KYC) information and ensure your account is ready to process payments. This section is relevant for both Glopal's Payment Service Provider and directly connected PayPal accounts.
Adjust your payout information.
- Reporting: Access three comprehensive reports for your accounting needs:
- Payout
Provides visibility over payments and refunds within the weekly automated payout, including total payout amounts, adjustments, and reserve balances.
👍Learn more about the Reserve mechanism
- Payment transaction
Offers a detailed view of transactions processed via Glopal Payments, including payment, tax, duty, payout, and shipping information for orders and refunds.
- E-commerce reconciliation
Shows orders and refunds that have been booked and sent to your e-commerce system, including payment and refund details, and order references.
You can modify the report distribution list in this section.
🎮 SETTING
- Store branding: Update the store name displayed to buyers and the logo on your country selector and international sites.
- Users: Administrators can manage collaborator privileges across five levels:
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- Administrators: Full access
- Customer Service: access to Order section only
- Translator: access to Translation section only
- Finance: access to Finance section only
- Marketing Agent: access to Marketing section only
- API keys: View the current API Key for the Glopal Order API, used for canceling orders, issuing refunds, and retrieving order information.
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