Glopal is the trusted partner in Cross Border Trade for hundreds of ecommerce retailers. Here is how we accompany our non-EU customers in their EU sales in terms of taxes and duties calculation.
VAT - Value Added Tax
The Value Added Tax, or VAT, in the European Union applies more or less to all the goods and services that are bought and sold in the European Union. This includes the goods which are imported to the European Union to keep the system fair for EU producers so that they can compete on equal terms on the European market with those from outside the Union.
Glopal helps you collect and declare the right level of VAT in all the EU markets. More information here.
Important: if you are based in the UK, make sure that you do not charge the UK VAT on the Glopal orders as Glopal will charge the EU VAT on your behalf. Charging the VAT twice will make your prices uncompetitive and decrease the conversion rate.
Any goods worth more than 150 EUR are eligible for import duties when imported to the EU.
To avoid bad surprises upon the reception of the product, it is best to ship your products DDP (Delivered Duties Paid) and to show the fully landed cost in the checkout. This way, the customer knows upfront how much they will have to pay in terms of additional fees.
Should you choose to present your end customer with a fully landed cost, Glopal can accompany you by calculating and displaying the import duties and taxes in the checkout.
This service is only available to the customers using the Glopal Parcel Forwarding service.