All the international orders that are made via Glopal’s localized checkout are pushed directly into the Shopify platform. In order to assure the seamless process of the order creation, an integration with Shopify API is used.
An API that is exposed by Shopify to allow merchants to receive, process and manage the orders.
Each order is a record of a complete purchase and contains details of the buyers, their cart and transaction details. Glopal orders are made via our localized checkout.
There is a transaction when the payment is successful. The transaction amount is the total cost of the order. The transaction details come from PayPal.
Note: Orders placed at Glopal localized checkout don’t get processed by Shopify payment gateway. This is why the PayPal transaction id doesn’t get automatically linked to the order.
Using Shopify's public Orders API, Glopal creates orders with the below data.
- Order number: A unique reference number to identify the order. Once the order is created, the order number is assigned automatically by the Shopify platform.
- The date and time of the order: Identifies the timestamp of when the order was created. The data and time of the order are set by Shopify. The time zone used depends on your Shopify's configuration.
- Source of the order: Defines which channel the order is coming from. Orders marked as “Google Shopping Worldwide by Glopal” are placed via Glopal’s international checkout.
Note: Information mentioned above is shown on the below picture (screenshot A)
- Items listing: A list of ordered items. It contains a description, SKU of the item, options or/and variations. (B)
- Total price: It is the sum of the items price, shipping price and taxes if applicable. The price is converted into the store’s origin currency. (C) There is a possibility to send the order in the buyer’s paid currency.
- Discount: An amount or percentage that is deducted from the normal selling price. Glopal converts the discounted value into the buyer’s currency and push it as a custom discount. More details are added into the order notes section. (D)
- Tax: Percentage of tax applied to the item net price. Depending on the store’s VAT settings and buyer destination the tax price is VAT excluded or VAT included. (E)
- Shipping price: This is a price that the buyer pays for the item delivery. Glopal collects this price during international checkout. (D)
- Shipping method: This is the shipping method name that the buyer selected on the international checkout. Shipping method may be Glopal’s or merchant’s. (D)
- Payment method: This is the payment method the buyer selected on the international checkout. Glopal only supports PayPal as payment gateway.
Customer’s data are provided by PayPal and are retrieved from the buyer’s account.
Below are the details that are pushed to Shopify back-office.
- Buyer’s name
- Buyer’s shipping and billing addresses
- Buyer’s email address
- Buyer’s phone number
Note: Mentioned above information is shown on the picture (screenshot F)
This section contains additional information that Glopal sends with the order.
- Transaction details: This is the PayPal transaction id associated with the order. Glopal doesn’t create a transaction record in Shopify backend since the payment is not made via the Shopify payment gateway.
- Currency exchange rate: This is the mid market ECB rate that is used during the transaction. Glopal converts the price retrieved from the store into the buyer’s currency.
- Details on the discount (if applicable): This is the discount code that was used during the checkout.
- Details on price roundings / adjustments if applicable: This details the adjustment and rounding that were applied to the prices.
Note: Mentioned above information is shown on the picture (screenshot G)
Shopify's analytics and reports give you the means to review your store's recent activity, get insight into your visitors, sessions, and sales. You can read more on what is presented in the Shopify’s analytics dashboard in this Shopify help center article.
Sales report by channel
A sale is made when a customer places an order. The reports include every line item and shipping charge (if applicable) in an order as a separate sale item. Glopal’s orders are included in the report just as orders placed via your Online Store.
You can use sales reports to see information about your customer’s orders through various dimensions:
- sales over time
- by product
- by channel
In order to see the Sales report:
- Go to Analytics -> Dashboards
- Total Sales report presents the breakdown by channel
When you open a sales report, the data is up to date, give or take about 1 minute.
Click on View report link in the Total Sales widget in order to see more details on the sales by channel.
Sales report by billing location
A Sales report by billing location shows you the country or region of the billing address for an order.
In order to see the report:
- Go to Analytics -> Reports
- In the Sales widget select Sales by billing location