How to access the list of my Glopal orders?

The international orders generated for you by Glopal would generally appear in your ecommerce platform among any other orders, with a notification that they come from Glopal.

However, the order value in your ecommerce backend may differ from the actual order value as they would not contain:

• the Glopal shipping cost if applicable
• the Value Added Tax in the EU
• the duties if applicable

You will find a full list of your Glopal orders for a given time including all the costs which may not be visible in your ecommerce backend in your Glopal Merchant Account.

To do so, you should:

• log in to your Glopal Merchant Account 
• go to the Orders section
• select the desired time range with the "Date" filter
• click on Export Orders while keeping the "Apply filters" option checked